frequently asked questions
JEWELRY
The best, of course! Cristy's jewelry is never just silver plated. All jewelry is solid sterling silver and stamped 925.
The gold overlay jewelry is either 2 or 3 micron gold over sterling silver. Solid 18k gold is used on designs with "18K" in the title. We offer solid 18k gold pieces in addition to two-tone mixed with silver.
We also use genuine precious and semi-precious stones in all of our jewelry instead of CZs (cubic zirconias) to bring you higher quality and higher value designs.
Yes. Our sterling silver jewelry is cast with silver mixed with copper alloy and is always nickel-free.
Rhodium plating on sterling silver jewelry is a process of applying a thin layer of rhodium, a rare and highly reflective metal, onto the surface of the silver. It enhances the appearance of the jewelry by providing a slightly darker, lustrous finish, similar to that of white gold or platinum. Rhodium plating also offers additional benefits such as increased durability and resistance to tarnishing.
Patina on sterling silver refers to the natural oxidation or tarnish that develops over time on the surface of the metal. It is a thin layer that can vary slightly in color, often presenting as a dark or dull appearance. This is intentionally hand-applied to certain designs and can be removed with silver cleaner if not careful.
We do not offer ring sizing services. If you order a ring that does not fit correctly you may submit a request to exchange for the correct size, if we have stock availability.
We do not encourage ring sizing as this will create a permanent weak point in the ring.
Click here to redirect to our jewelry care page with more details.
Our gold vermeil designs offer an affordable alternative to solid gold jewelry —crafted from sterling silver and generously coated in a luxurious 3-micron thick layer of 18kt yellow gold.
While the vermeil offers robust durability, it's essential to note that prolonged exposure to water and chemicals can impact its longevity, urging a cautious approach. It's also important to note that gold vermeil does not last forever. High consistency wear will cause the gold to fade and eventually lose it's brilliant luster. We love to hear if you've worn through the thick layers of vermeil. While we do not offer replating services, many jewelers do. If you find your vermeil jewelry beginning to dull, seek out your local jeweler to replate your jewelry.
To preserve the splendor of your adorned pieces, kindly refrain from wearing them during activities that involve water, exposure to chemicals, or the application of beauty products such as perfumes, creams, lotions, and makeup.
For gentle cleaning, employ a soft, damp cloth, ensuring thorough drying before wearing. Avoid the use of harsh chemicals, jewelry cleaners, or polishing cloths, as these may compromise the integrity of the gold plating.
Cristy Cali is a GIA certified jewelry designer, not a bench jeweler. All of the cast jewelry is designed by Cristy and manufactured with small, family-owed casting companies in various countries. Signature Beaded Gemstone jewelry designs are mostly handmade by Cristy, with the help of a few assistants to keep up with demand.
Absolutely. Nevertheless, we cannot produce a school/organization charms at the request of students, parents or other affiliates. We need legal permission to utilize logos and artwork owned by the organization. Please have someone with legal authority contact us for more information.
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We produce our cast jewelry in small batches of 50 units or less and only do so a few times a year. If an item is out of stock, please join the waitlist. The more people who join the waitlist, the more we will prioritize producing that item.
We kindly ask for your patience as we take our time to replenish. Signature Designs will have a faster turn around.
Restocks can take anywhere from a few short weeks to over a year depending on silver spot rates and inventory levels.
As a proud Shopify retail partner we are listed in the popular Shop App. Please download this app, search for our profile and save us to your favorite shops for quick access to shop.
Some Shop App perks include push notifications when new products are published, detailed order tracking and special interest-free financing with Shop Pay.
Yes! We're happy to be partners with Klarna, Afterpay, Shop Pay, and PayPal Pay Later to offer you financing options.
Download the corresponding apps for faster checkout and save our business profile for quick access.
Monthly financing through Klarna issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license.
Yes. During checkout you will be given the local pick-up option. You will be notified when your order is ready and a representative will reach out to schedule a pick-up time.
community
Submit a membership request to our private VIP Facebook group by answering all the questions. Cristy and the team are very involved and enjoy connecting with clients personally here.
Text "VIP" to 504-499-1080 for 15% off your next order and enjoy personal customer service support via text!
The Cali Krewe is a membership program designed to serve you with incredible perks: unlimited discounts, member-exclusive jewelry, monthly giveaways and member-only events, both in person and virutally!
Click here to learn more.